Your Energy Is Sacred — So Is Your Data

Privacy Policy

Effective Date: January 1, 2025 · Last Updated: July 25, 2026

Ancient Synergy ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you provide directly to us, including:

  • Identity & Contact Data: your first name, last name, email address, phone number, billing address, and shipping address when you create an account or place an order.
  • Financial Data: payment card details processed securely through our third-party payment processors (e.g., Stripe, PayPal). We do not store full card numbers on our servers.
  • Transaction Data: records of products you have purchased, returned, or inquired about.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and other technology on the devices you use to access this website.
  • Usage Data: information about how you use our website, products, and services.
  • Marketing & Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates.
  • Manage your account and provide customer support.
  • Send you marketing and promotional communications (only where you have opted in or where we have a legitimate interest to do so).
  • Improve our website, products, and services through analytics and feedback.
  • Comply with legal obligations and enforce our Terms of Service.
  • Prevent fraudulent transactions and monitor against theft.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Payment processors (Stripe, PayPal).
  • Shipping and fulfillment partners.
  • Email marketing platforms (e.g., Mailchimp, Klaviyo).
  • Website analytics providers (e.g., Google Analytics).

All third-party service providers are required to keep your information confidential and use it only to perform services on our behalf.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website, including the shopping cart.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we hold about you.
  • The right to object to or restrict our processing of your data.
  • The right to data portability.
  • The right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at the email address below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ancient Synergy
Email: ancientsynergybookings@gmail.com
Website: https://ancientsynergy.com/